Frequently Asked Questions

The most popular questions answered for you!

Now Shipping to USA & Canada!

Order can be placed with up to 3 totes. If you wish to purchase more, please send me a message via Contact page.

Our Guarantee

We source all of our totes and packaging from Eco Friendly sources!

What are your totes made from?

All our totes are made from 100% Natural Cotton. We aim to provide a durable tote bag that is also Eco Friendly for a long lasting experience.

Can I cancel my order?

Yes! You can cancel your order up to 2 hours after you have placed it. After this time however, you will not be able to. To cancel an order, please email me via

How long is delivery?

All deliveries are shipped out within 2-3 days. Please allow 10 working days from order date to arrive. If it doesn't by then, please contact me.

At the moment, we only ship to Ireland and the United Kingdom. In the future, we may expand! Thank you for supporting us so far!

How much is shipping?

We now offer shipping to Ireland and United Kingdom. Shipping depends on how many items you purchase. Shipping starts from €3 to Republic of Ireland, €3.50 to Northern Ireland and €4 to Great Britain.

These prices are based on one tote. Depending on the quantity of totes, the price may increase.

Can I get a custom tote?

Yes. Custom orders can be made. Please leave a message via the 'Contact Me' box at the top of the screen. Replies can take up to 24 hours.

Shipping to Northern Ireland and Great Britain

f shipping is required to Northern Ireland, please use our United Kingdom shipping rates and you will receive a discount on your shipping. Please allow up to 7 days to receive your refund. The rates vary depending on how many totes you purchase

For Bulk orders, please contact me through the 'Contact Me' Page
Please note that the discount is applied when order is going to Northern Ireland ONLY. Great Britain shipping rate discounts do not apply.

- Policies -

Our Buying Policy

Tote Bags by Josh has made it Our mission to support the environment and does this by choosing products that reduce waste, support recycling, and minimize harmful impacts to the Earth's resources. This practice of sourcing eco-friendly goods and packaging causes less harm to the environment, as well as promoting sustainable fair trade for all. By making sure Our products are manufactured with more environmentally friendly materials we make sure that Our products are manufactured with minimal impact to the environment.

Our Returns Policy

Tote Bags by Josh has a 14 Day No Quibble refund policy. If you find that your product is either faulty or damaged then please send it back to us for a refund or item exchange within 14 days of receiving it. Return shipping is not included.

If you would like to return an item please contact:

Please make sure your item is unused and in the same condition you received it

We do not accept refunds if you change your mind

Discounted items cannot be refunded

Your refund will be applied to your original method of payment, within 48 hours of receipt of returned goods.

You will be responsible for paying your own shipping costs for returning your item.

Shipping costs are non-refundable.

Our Privacy Policy

When you conduct a transaction on, as part of the purchase process, we collect personal information such as your name, address and email address. Your personal information is only used for the purchase of goods on and we never pass on your personal information to third parties. uses as our website provider. To see their GDPR Policies please see below.

Blacknight Privacy Policy

Blacknight Internet Solutions Ltd. are a hosting company based in Ireland, currently providing a range of hosting services including Domain registration, shared hosting platforms, email platforms, SSL certs, dedicated hosting, co-location, Cloud services, IP transit, backup services & network services, and are therefore required to comply with EU general data protection regulations (GDPR) from May 2018.

Blacknight are certified to ISO 27001:2013 (Information Security) since January 2016 and undergo biannual external audits to maintain that certification. To view their policies then please view their website at